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1
of 7— Create your Otter.ai account

What you'll accomplish

By the end of this guide, you'll have Otter.ai set up to automatically record and transcribe your client meetings. After each meeting, you'll paste the transcript summary into ChatGPT and get a clean, structured CRM entry in under 2 minutes — instead of spending 15–20 minutes writing notes from memory.

What you'll need

  • A free Otter.ai account (otter.ai — 300 minutes/month free)
  • A smartphone or computer with a microphone for meetings
  • Access to your CRM (Redtail, Wealthbox, or any other)
  • A free ChatGPT or Claude account
  • Client consent — always inform clients the meeting is being recorded before you start
  • Time needed: 30 minutes to set up; 5 minutes per meeting afterward
  • Cost: Free (Otter.ai free tier, ChatGPT free tier)

How-To Guide: Meeting Transcription and CRM Notes

Step 1: Create your Otter.ai account

  1. Go to otter.ai on your phone or computer
  2. Click Sign up free and create an account using your email or Google account
  3. Choose the Basic (Free) plan — 300 minutes/month is enough for most advisors (roughly 5–6 one-hour meetings)

What you should see: Your Otter.ai dashboard — a clean interface with a large record button.

Troubleshooting: If you want more minutes, the Pro plan ($16.99/month) gives unlimited recording. Most advisors can work with the free tier by recording only their most important planning meetings.

Tools:Otter.ai